What this Privacy Policy Covers

• This Privacy Policy covers Bharatiya Auction’s treatment of personally identifiable information that it collects when you are on the site/app, and when you use its services. This policy also covers its treatment of any personally identifiable information that its business partners share with it or that we may collect on a partner's site. 

• It also has information about how we store, use, transfer and delete that information.  

• This policy does not apply to the practices of companies that Bhartiya Auction does not own or control, or to people that Bharatiya Auction does not employ or manage.

Information Collection and Use

• To enhance your experience on Bharatiya Auction Platform, we collect information from your interactions with us. Some of this is actively shared by users such as your email address, contact number, Name and age which we use for account creation and communication purposes. 

• Other information is collected based on actions users take while using the website/app such as what pages you access and interactions with specific products sold on the network. 

• Bharatiya Auction also collects your activity on the website or app and its social media channels to personalise advertisements and improve your overall engagement with the network. We seek necessary permissions to do the same.

• Further, we verify this information under KYC norms through service providers like DigiLocker and do not store this information beyond that.

• We use this information to 

  • Provide, test, improve, promote and personalise our services

  • fight spam and other forms of abuse

  • generate aggregate, non-identifying information about how people use Bharatiya Auction services.

Information Sharing and Disclosure

• We may share your information with:

  • Sellers, who present their products in online auctions on the platform. This shall be shared once your offer is accepted.  

  • Law. Enforcement, government officials or other third parties if Bharatiya Auction is compelled to do so by a court order or similar legal procedure, when it is necessary to comply with law or where the disclosure of information is reasonably necessary to prevent physical harm or financial loss, to report suspected illegal activity, or to investigate violations of any user agreements, or as otherwise required by law. 

  • Advertisers, marketing partners, data analytics providers, payment processors or any other third party in a manner and only for purposes allowed by this policy. 

Your Ability to Edit Your Account Information 

• The users can edit their information from the profile section which shall be verified if required.

• You may also be given the option to opt out from certain data sharing arrangements such as the data aggregated for analytics.

Security

• We are committed to safeguarding and protecting personal information and will implement and maintain appropriate technical and organisational measures to ensure a level of security appropriate to protect personal information provided to us from accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to personal information transmitted, stored or otherwise processed.

• We are not responsible for any third party’s actions or their security controls with respect to information that third parties may collect or process via their websites, services or otherwise. 

• We regularly review security technologies and will strive to protect your personal information as fully as we protect our own confidential information 

Dispute Resolution

• In case of any doubt or dispute regarding your data, you can reach out to us on various social media handles of Bharatiya Auction. The matters shall be resolved as per applicable laws for data protection at the time the issue arises. 

• You may also reach out to us through the Contact us section of the website.  

• For further information, mail us at legal@bharatiyaauction.com 

In case of transfer of Ownership

• If ownership of all or substantially all of our business changes, or we undertake a corporate reorganisation or any other actio, you expressly consent to transferring your information to the new owner or successor entity. If required, Bharatiya Auction will notify the applicable agency in accordance with the notification procedures under applicable data protection laws. 

Changes to this Privacy Policy

• Bharatiya Auction may amend this policy from time to time. If we make any substantial changes in the way we use your personal information we will notify you by posting a prominent announcement on our website and social media handles if required. 

Questions or Suggestions

• If you would like to receive further information about this policy or any of our safeguards, please contact us at legal@bharatiyaauction.com